Types of connected systems
BusinessWatch offers two types of connected system, Constantly Connected and Manually Connected. Both offer their own benefits and advantages depending on your business and security needs.
Manually Connected
A Manually Connected system allows us to connect to your security system as and when is required. E.g. to carry out remote commissioning, diagnostics, maintenance, customer training. This method allows us to connect to a security system and every possible component to enable remote fault diagnosis and resolution.
Manually connected systems include:
- Team Viewer
- Wintex
- Galaxy Gold
Constantly Connected
A Constantly Connected system is monitored remotely 24/7. We are instantly notified if there is a problem or technical fault with any part of your business’s system and therefore can fix the issue.
Constantly connected systems include:
- Nimbus
- CheckMyCCTV
- Texecom Cloud
- SIA connected Intruder Alarm communicators (Dualcom & CSL Pros)
Benefits
- 24/7 hr monitoring (constantly connected systems only)
- Acts as eyes & ears on site when there’s a reduced workforce
- Issues automatically reported to a technical support team
- Faults are often resolved remotely
- Physical site attendance is rarely needed
- Saves cost of system downtime
- Reduces need and cost of engineers
- Critical functionality is maintained 24/7
- Reduced PMI visits
- Business is not left to notice or report faults
- Security is not compromised
- Cost-effective
- Boosts business efficiency
- Reduce business carbon footprint